Refrig not getting cold Dennis B. • Far Rockaway, NY • March 17, 2014 My Repair & Advice When there was no evidence of the freezer working at all, focus on the problem was made at the compressor. Sure enough, the relay was not functional. Once replaced the unit is like new again. Appliancepartpros.com had the part sent out fast so down time wasn't a major crisis. Was this review helpful to you?