This refrigerator is a used one. I bought it may 2012. So I have had it for 7 months. And two months later my food in the refrigerator started to freeze. I call the repair man and he came out and fix it. It stay like that for three months and it started freezing again. So now my food is frozen after three days. In the control box, what is causing this to happen. I need to know as soon as possible. And if I have to buy the parts for the refrigerator will they cost alot. Thank u
Answer Hello Leola,
You may want to check to see if the diffuser 2216112, which is behind the cover in the upper left rear corner of the refrigerator section to make sure that it is opening and closing properly. You can pull it out and using on off switch check to make sure that it closes. Also you would want to check the thermistors to make sure that they are reading properly. You can put the unit into a service diagnostic mode. To enter the diagnostics: Unplug unit for 30 seconds, Plug back in and immediately push the ON and Filter reset simultaneously for 3 seconds. Diagnostics will start at step number 1 Freezer Thermistor. With numeric filter indicator 0 will be pass and 02 will be fail. Advance the step by hitting the filter reset button. If you get a fail on either of the first two step then you need to replace that thermistor. Step 1 is the freezer thermistor and step 2 is the refrigerator thermistor. Step 5 will open and close the air baffle.