Front load washer will not drain. Have checked hoses and they are clear. I'm being told I need a new pump and memory control board. Please tell me its something else.
Answer Hello Deb,
I would open the rear panel and remove the hoses from the drain pump W10175948 and check for foreign objects and debris. This is the most common cause of this type failure. Sometimes an item can be removed and the unit will work again. If you find debris in the pump and it does not work again, you will have to change the drain pump. This is of course if voltage is getting to the pump, (this is obvious if the pump hums when it should be pumping out).