How do you replace button bin if the if the ice storage container cannot be removed? Container is stuck due to frozen ice underneath or because I cannot unlatch due to side button is broken.
Answer Hello C.J.,
The best way to get the bin off if it is frozen is to turn the unit off and let the door thaw naturally. A hair dryer will mal-form the liner and cause additional problems. You can unplug the unit and use water if you can catch the water or move the unit to an area that water will not damage. Warm water will work but hot water is not recommended.
The ice storage bin is stuck and I cannot remove it. Please help.
Answer Hello Gerard.
You will want to alternate between cube and crushed several times pushing the lever after each switch. When you have done this about six or seven times, on the last one just hit the lever just long enough to activate motor then release. This will loosen ice that is jamming and should be easier to get off.
I have water dripping problem in front where ice comes out, and under ice bin always ice jammed.
Answer Hello Kiran. You will need to check and see if the flapper inside the dispenser is broken and staying open. If so you will need to replace the dispenser repair kit 8201756. Hope this helps.