Refrigerator is 20 degee and freezer is 25 below temps. What would be the problem?
Answer Hello Rita,
It appears that you may have a faulty freezer control 67003000. Hello Rita,
It appears that you may have a faulty freezer control 67003000. The freezer control if not working properly will cause both sections to get too cold.
My freezer is working fine, but the fresh food isn't cold. The compresser and fan are both working. Any ideas?
Answer Hello Hannes,
I know you checked the fan by the compressor since you mentioned the compressor, but did you check the fan in the freezer? These are problematic on this design machine. You need to stop the fan and see if, when you let go of the fan blade, it will start back up by itself. If not, the fan motor is defective and will require replacement. Also, check to insure it is running at full speed. These motors will run at an abnormally slow speed when the motor goes into partial failure.
While you're in the freezer compartment looking at the fan, notice if there is a frost build-up on the evaporator area. If there is a defrost issue, the unit will not be able to circulate the cold up to the fresh food compartment. The cold air will just settle in the freezer compartment.
If the fan is running up to speed and you have no defrost issue, you should check the damper assembly for a frost build-up. This is the part that controls the air flow to the fresh food compartment. If it is restricted or frozen up, the cold air from the freezer compartment cannot get into the fresh food compartment. If you do find a frost build-up in the damper assembly, you need to check both door seals with a mirror and flashlight for air leaks. Air leaks cause a frost build-up of this nature.