Water is leaking on freezer side we thought it was ice maker we turned water off however water is leaking still must be the defrosting cycle or what.
What is most likely causing the issue is that the drain for the defrost is frozen in which you will want to remove the rear cover in the freezer and clean as much ice as possible from the drain trough. Once this is done you will want to use hot water to flush the drain line out.
The refrigerator leaks water onto the floor in front of the freezer. There is no water in the refrigerator or freezer, only on floor. The water is there every few days, not constantly. We think the defrost pan may have a crack and would like to know how to remove it. Do you think this could be the problem? The crack is near the top of the pan and we think once it fills up to the crack the water then leaks onto the floor.
To remove the drip pan from the unit, you will need to pull the unit out and turn off the water supply. Disconnect the tubing that goes from the filter to the water valve. Remove the kickplate from the front and remove the 2 screws at the bottom of the filter housing. Remove the 1 screw that holds the wire to the side of the filter housing and remove the housing. You should then be able to pull the drain pan out and install the new one. There may be tape on the old pan. It is not necessary to install tape on the new one. Once in reassemble the unit.
where is defrost drip pan? what is the small door flap at the top right side of cabinet top?
Answer Smith, The defrost drip/drain pan W10296785 is located at the back of the refrigerator, inside and on the bottom of the compressor compartment. It is not removable unless you drop the system mounting plate. You'll need to remove the compartment cover W10211854 to access it. The only "door flap" we are aware of, is inside the refrigerator compartment on the ceiling and it is the water filter cover 67006331 , You unclip the latch and open the door to replace the water filter inside the housing.