The mechanisim that controls the air flow to the refrigerator from the freezer closes but not to keep the air flow the the fresh food side. Do what part I need?
Answer Hello Ramos. If the diffuser is not closing all the way, and things are freezing in the fresh food side, you will need to replace the diffuser 2209755. Make sure the freezer is only running around 0° in the unit.
Hi. The top freezer gets cold, but the bottom refrigerator does not. What part do I need (fan?)
Answer Hi Cary. Its important that you send the exact model # so we can advise of the correct part #'s needed. All fans should run along with compressor running. Is there a damper diffuser opening? In a side x side the damper opening is on the left rear corner that opened and closes per your units needs. If the motor froze and the damper will not open, then replace it. Thank You.
Freezer works on botton but ice machine not working on top. Has code er but if you unplug and replug you can change from water or ice then code pops up again ?
Answer Hi George. Here are the error codes:
Error CodeAll Error Codes will have an ER on the left side, followed by the error on the right:
Er IF - Icemaker Fan Error - This can be caused by frostaccumulation on or around the icemaker fan. Unplug the unit for 3-4hours to allow this to melt off. If error code persists, call CustomerService.
Er FF - Freezer Fan Error - This can be caused by frost accumulationon or around the freezer fan. Unplug the unit for 3-4 hours to allowthis to melt off. If error code persists, call Customer Service.
For remaining error codes, try unplugging the unit for a couple ofminutes to reset the unit. If the error code persists, call CustomerService
Er FS - Freezer Sensor Error
Er rS - Refrigerator Sensor Error
Er ds - Defrost Sensor Error
Er dH - Defrost Heater Error
Er CF - Cooling Motor Error
We will need to have your exact model to assist. you with the parts #'s. What exact error code are you getting ? Thank You.