Water will not drain even when cancel is pressed. I removed the drain pump connected to 110 v it runs very well. There is no obstruction in the drain lines. I am thinking control board. I have done the reset on the panel. I never hear the drain pump operate. What is your advise? Thanks
Answer Hello Dale,
You should run the diagnostic cycle with your test meter connected at the pump connection and see if the voltage is being sent to it. If not, check the harness for an open and the control for the proper output. The diagnostic cycle is covered on the tech sheet which should be located in a plastic bag affixed to the inside of the kick panel. To start the Service Diagnostics Cycle, press the following keys, in order, in less than 6 seconds, while in standby: Heated Dry, Normal, Heated Dry, Normal. Write down the fault codes and look them up on the tech sheet or let us know and we can look them up for you. Of course the most probable cause of the issue is the chopper assembly 8268383.
Hi .clean light flashes 7x then waits 2 seconds and repeats , thanks, Murray
This issue will be caused by a failure in the heating circuit. You will want to test the heater, the thermistor and wiring from the heater to the control board. If all this checks ok then replace the control board.