Can you please help me with the process of installing this dispenser?
Answer Hello Coeleen. You will remove the screws securing the inner door panel and disconnect the power to the unit. Then raise the inner door panel and remove the screws securing the dispenser to the door panel. Remove the old dispenser and install the new dispenser W10224428 in reverse order.
My dishes are not drying with the heated dry button. My dealer says that it's the new soaps. Is there anything I can do?
Answer Hello Coeleen. Make sure you are using some rinse aid with the soap if there is none already made into the soap. This will help with the drying of the dishes.