unit will not dispense ice, you push the bar and the motor will run, i removed the ice basket and the two screws and pulled out the shaft something is stripped. Is there a coupling on top of the motor or does the shaft go straight into the motor, also do you take off the front cover to remove the motor or repair thanks
Answer Ray, Yes , there are drive couplers on the motor shaft and in the bottom of the ice bin 2315559 and 2188918. the motor shaft is "spring loaded" so the couplings mesh together and drive the auger shaft. You do need to check and make sure the ice bin is installed and "locked' in place for the couplers to mesh properly. To access the auger motor, you will need to remove the two screws and coupling cover, On the freezer door liner you should find a removable panel in the bin compartment under the bin assembly, remove the two screws and panel, you'll have access to the motor. You will not need to remove the facade, or switch assembly.
I have purchased a replacement ice auger motor for a KSSC48QVS00 refrigerator. Two wires are connected to the harness (Br/Wh in position 1, and Rd/Wh in position 2). There are 2 wires (Blue and Gray) which are not connected to the harness. Which positions do these wires connect to? Thanks.
Answer John, The wiring at the auger motor, based on your refference is: Pin 1 Brn/Wht, Pin 2 RD/Wht, Pin 3 not used, Pin 4 not used, Pin 5 Gray, Pin 6 not used, Pin 7 Blue. This should get you wired up and working, Thanks
The ice dispenser motor is not running but after taking it out of the freezer and letting it thaw, when I put it back again to test it, it runs again. Do I need to replace it or the problem is caused by something else?
Answer Hello Ramon,
The problem is caused by condensation. The freezer compartment is either too cold or the ice door where the ice dispenses through the door is not sealing. You can check it with a flashlight. If light can pass, so can the air. The moisture from the room humidity will flow to the cold metal of the motor like a magnet and as soon as it condenses, it's in the freezer, so it will freeze. This is how the motor is stopping. If the moisture isn't getting in through the ice door, it has to be that the freezer is running below 0°F. This makes the room temperature water that fills the ice maker evaporate and it is also drawn to the metal parts of the motor.
The motor does not need to be replaced. All you need to do is determine whether the freezer is below 0°F or the ice door is leaking air.