My fabric softener dispenser is still full when the wash cycle is done. Doesn't dispense. We have cleaned out the dispenser tray so it isn't clogged and it still won't dispense.
Answer Hello Cheryl. Based on the information you provided, it sounds like the dispenser valve is bad and will need to be replaced on the unit. If there is power to that solenoid, but the fabric softener does not come out, you will need to replace the valve. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Where is the dispenser valve located?
Answer Hello Bill. The dispenser valve is located behind the dispenser. You will need to remove the front panel, and lift the top panel to access and replace the dispenser valve.