The door that opens to release the dish washing detergent is not opening like it should, when we run the dishwasher. What would cause this and what do I need to do to correct the problem. Thank you for your help
Answer Hello John,
If the unit is not being loaded where anything is in the way of the detergent door during the units' operation, you can test the voltage to the detergent door at the appropriate time by the tech sheet. If voltage is getting there, replace the detergent dispenser assembly W10224430. If not, replace the control board W10084141.
I know this part is only sold as an assembly but is it possible to order just the pin that holds the detergent door in place?
Answer Hello Melanie! Unfortunately, the manufacturer does not provide the pin separate from the assembly. Sorry about that!
I would like to order just the detergent door, as only the plastic nub to keep it shut is broken. Is this possible?
Answer Hello Chris,
I'm sorry but the manufacturer does not consider this a serviceable part. For this reason, they do not sell individual parts for the dispensers' repair. You can only purchase the dispenser W10224430 as an assembly.