My neptune is an early model. Can the gasket, seal, bellow part which is moldy be replaced on the earlier models?
Answer Sandi, to verify if the boot gasket is still available for your product we'll need your model number. Thanks.
I need to replace my Door Diaphragm, as well. Could I ask for some help installing? I also need help with cleaning my washer - the odor is terrible. I have only wiped the machine inside and inside the diaphagm. My washer smells... What else and I do to bring the odor out?
Thank you for your time.
Answer Hi Lori. The door diaphragm part # is 34001432. The diaphragm has an outer door spring hidden at 6:00 under the front lip. Uncurl the spring and the metal band. Then pull forward and uncurl the outer door bellows off the front door panel. Then there is a outer very large clamp part # is 34001306. That unscrews and need to be new also or the door boot will leak. There are washer cleaning tablets that need to be used monthly for your washer to be optimal in cleaning. Follow the instructions and use hot water . This part # is W10135699. Thank you.
I need door gasket instrutions on how to replace.
Answer Hello Larry. First disconnect the power to the unit. You will need to remove the top assembly, and remove the control panel and dispenser. You will want to remove the gasket from the front panel inside the door. Next you will need to remove the front panel off the machine. Once removed, you will need to remove the band clamp holding the door gasket to the tub. Reinstall in reverse order. Hope this helps.