Our Maytag Neptune front-loader does not spin and leaves clothes wet and some water in drum after wash.
Answer Hello Shelvy,
This sounds like you have debris in the sump area preventing the unit from draining properly. The pump could also be failing. Most commonly, if water isn't draining completely, the issue is a clog in the drain line o a failed drain pump. Does the door lock light come on that is on the control panel? If not, you need to open the control panel and look in the center of the board for the R-11 resistor. If it is burned, replace the door lock wax motor and the machine control board. If not, you need to get the wiring diagram and your test meter out and shoot the out-of-balance circuit. Also, as per a manufacturer rework, if there is an out-of-balance switch on the left rear strut, it needs to be removed and bypassed. If you would like some illustrated instructions on the troubleshooting of the wiring harness in this unit, you can re-post with an e-mail address and we can send it to you.