The dryer was thumping as it turned and there was no heat
Tim D. • Corona, CA • November 03, 2014
Appliance: Maytag Dryer-Gas MDG9700AWW
My Repair & Advice
I Googled the issue and read up a little bit on what the problem was. Then I watched a Youtube video to see if it looked like it would be something I could do. I then downloaded the parts manual from the manufacturer and started looking for the part. Turns out that the felt seals had worn away, but I could not just replace those... I needed to purchase and replace the whole drum assembly. None of the local repair places had the part in stock. I was told it would be a 3-4 week lead time item. I have a family of 7 and could not wait that long... then I saw the site for appliance part pros. They had my part in stock, much less that it was listed for. I ordered the part on a Thursday morning and it was delivered next day by UPS. Saturday morning I opened the dryer up, saw that I had some bad drum rollers as well. Those I had to buy locally, and paid more than twice what appliance part pros had it listed for. But I pulled the drum, replace the guide rollers, fixed some damaged sheet metal on the bulkhead, and slid the new drum in. The dryer has never run so good, or so quiet.