If there is power going to the main control board but touch pad not working is the touch pad bad?
Answer Hello Reid. Yes, if the board is good in the unit, but the touch pad does not work, you will need to order and replace the touch pad on the unit.
When I start a cycle the washer is fine. After five or six minutes after drain the water when start load water stops , start, stops move a little the clothes, stops and never ends. The washer can stay in this mode for minutes. When I try to drain manually is not working, start by second, stops, start, stops, do you thing is any of the two boards the problem?
Answer Hi Elmer. Make sure the drain pump part # 285990 impeller is not spinning loose on the shaft and not allowing proper drain. Remove the hose off the pressure switch and blow back in towards the tub. If you removed a slight restriction then this will "reset" the proper fill amount allowing the wash cycle to continue its cycle again. Use a volt/ohm meter part # TJMA-DM1 to assist you in your diagnostics. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Thank You.