Hello Technical Support,
We have a Kenmore dishwasher: 665.17822000
For the last year, when I pressed the Normal Wash and then Hi Temperature Wash button, only the Normal Wash light would light up on the control panel but the High Temperature Wash button stopped lighting up, but I believe the dishwasher still ran a High Temperature Wash after pressing the Start button, but I have no way of knowing this, except that the dishwasher did correctly run a dry dishes cycle and was very hot once done. We have just been living with this problem, since the washer did run a full cycle and we didn't care much.
In the last two days, however, when I press Normal Wash (green light on panel does appear as usual) and then then Hi Temperature Wash button (still no light on panel), and then the Start button the machine just simply switches off altogether, and the green light on the control panel under Normal wash goes off, and the entire control panel appears blank. If I press Start again, I hear the machine starting to whir as if it is trying to empty the dishwasher of water, kind of like if you were to press the cancel button during a wash cycle. Is this a problem with the main control board AP 3175633 or control panel AP 3097109 or Thermal fuse AP 3115186?
By the way, our control panel is white in color, not black - a black control panel is what shows up on your website, is there a different part number for a white control panel, if a new control panel is what we need, according to you?
Thanks much Sir,
San Mateo, Ca
Answer Vidur, The issue should be in the control panel/keypad assembly 3384470. The LED lights are imbedded in the panel circuit board, if a light is inoperable, you'll need to replace the panel. Your other issue with the dishwasher display going blank, and attempting to drain, when reprogrammed, is also an indication of a faulty keypad assembly.
The lock light just blinks. It won't reset. The dishwasher won't run a cycle. What should I do?
Answer Hello Joe,
Watch the clean light and see if it flashes constantly or, if after seven flashes there is a pause. If there is no pause, the touch panel has a stuck key and will require replacement. If there is a pause, the heating circuit has experienced a failure and should be checked. If this is the case, putting the unit into a self-diagnostic cycle will clear the fault code and the unit will run through a cycle until the control recognizes the failed circuit again. At that point it will flash the code again. If you could please re-post with the model number on the units' I.D. tag, we can provide you with the self-diagnostic sequence and the components that should be checked.