When I turn my 2009 whirlpool oven on it says "feature not available". I have to unplug my range and then replug in order for it to work. Do I need to replace my electronic control board?
Answer Hello Tee,
In this case, I would enter the diagnostic mode as per the tech sheet on the unit to see if any fault codes are present. It is not a good idea to replace the control without first doing this since another component can be causing the control to display this message. In this case, replacing the control would not correct the issue and you would still need to enter diagnostics to pull the codes.
1. To enter into diagnostics mode press the CANCEL/OFF and START keys in the following order when the oven is not in cooking, broiling, or cleaning mode. CANCEL/OFF > CANCEL/OFF > START. The control will then indicate test in the display.
2. Press the TEMP/TIME “More” arrow key to read the following: 1 = oven sensor temperature; 2 = user cooking offset; 3 = software
version; 4 = memory checksum; 5 = last fault code; 6 = accumulated operation time; 7 = switch state.
3. Note failure code and sensor value readings.
4. Find failure code in failure/error display codes chart and follow suggested action procedure listed for display code.
I set my oven to 350 degrees and after 10 minutes, it beeps indicating that it has reached that temperature. However, my oven thermometer does not agree. It usually takes another 10 minutes before it reaches 350.
When the temperature does reach 350, it drifts down to 325 then back up to possibly 400. I changed the oven probe, but it has not corrected the problem. What will remedy this?
Answer Mini, How accurate is your thermometer ? The 10 minute pre heat beep, is sounded the first time the temperature is reached, or in 10 minutes, this is more of a "tempered" situation, not a "pre heat". A 5.2 cubic foot oven cavity like yours is going to need more pre heat time than that , more like 20 to 25 minutes to properly pre heat. In most cases, you'll get satisfactory results (meat loafs, casseroles, some bake goods) but delicate or particular, personal recipes need to be preheated properly (20 to 25 minutes) for best results.