This dual element was not working. I bought this replacement part and Installed it. Now only the inner, smaller burner works. The larger part of the element won't light up. Any suggestions on what to do next?
Answer Karen, What was the oriinal issue ? When you replaced the burner element, did yopu label the wires and attach them to the same numberred terminal on the new element? You may have a reversed wire, because some of the terminals may have been relocated on the assembly. Also, the issue is most often in the burner infinite switch 12002121.
I have received this duel element for my JennAir cooktop and want to know how to safely replace it.
Answer Hello, You will need to disconnect power to the unit. Uninstall the cooktop, and remove all the screws holding the top assembly in place. Next remove the knobs for the switches, and lift the glass top off. Once removed you can access the dual element. Be sure and hook up the new on the same way the old one comes off. Reinstall in reverse order. Hope this helps.