I have a Whirpool GR563LXSS1 Range and on the front dual burner only the outer ring lights up and produces heat. Not sure which part I would need to purchase to replace the inner ring or if it is something completely different that I need to purchase instead. Thank you for your help.
Answer Erin, There are two possibilities, a faulty infinite switch 9758060 or a faulty burner element 4453909. The easiest way to determine the issue is to test the switch first. Remove power to the range, remove the control panel back cover turn the switch to the low to medium setting and check for a "closed" circuit between the P2 terminal and the #4 terminal with the wires disconnected, with a multi meter. If the circuit doesn't close, then the switch has failed, if the switch is OK, the burner is at fault.