My under the counter ice MACHINE won't make ice. water circulates but doesn't freeze sheet. Unit hot inside..
You will want to reach your hand up under the plate and see if it feels like it is getting cold at all when the unit is running. If not then you will want to check to make sure that the condenser fan motor is running and check to make sure that the compressor is running. If the fan is not running you will want to check the voltage to make sure that it is getting 120 vac. If it is then the fan motor would need to be replaced. If not then the control board is faulty and would need to be replaced. If the fan is operational but the compressor is not working then you will want to check to makes sure that it is getting 120 vac to it. If so then the start relay is more than likely bad. If the compressor is running then most likely the unit has a sealed system issue with a leak or restriction.
I have the same problem with my evaporator pan. Is like it expanded as a balloon. The other person ask you, what caused the evaporator expansion and you didn't respond the answer. It looks like this problem is a factory evaporator defect and we need to know why that happened.
Answer Hello Jose. Over a period of time parts tend to break down due to use. The manufacture does not offer a reason the evaporators are doing this, other than normal wear on the part. Based on the information you provided, it sounds like the evaporator W10218037 is bad and will need to be replaced. Hope this helps.