Im looking for the fabric softner cup for my washer can you help me?
Answer Hello Kevin,
Your model does not come with a fabric softner cup. There is a dispenser on the left side of the cabinet which is part number W10192089 which is used for adding bleach but no fabric softner.
My washer made a jack hammer noise when I open the lid the agitator was not turning I've pulled the assembly apart and it appears to be fine any other ideas.
Answer Hello Jim,
It sounds like the thrust bearing 12002213 on your unit is bad. The thrust bearing lifts the brake and allows the unit to spin. If it is not lifting brake due to being out of tolerance it would cause the issue.