My washer won't spin
Answer Charlie, The most common issue for a no spin complaint for this style washer is to check the thrust bearing assembly 12002213 for worn out bearings or distortion of the cam and pulley. The worn parts could keep the brake from releasing and or the clutch spring from engaging and the tub won't spin properly or at all.
My washer did not have an installed fabric dispenser. How do I remove the agitator cap to install one that is listed on your website to fit my machine.
Answer Karen, You will need a small thin bladed flat screwdriver. You'll need to insert the end of the blade into the seam between the agitator cap 3355758 and the top of the agitator 3348752 and pry up on the cap, some agitators have an area molded into the top, so you can insert the screwdriver blade into. Be careful not to scrape or gouge the agitator.