Is there anyway to check drain pump, after we take it out, to see if it is bad?
Answer Hello Jeanette,
You can put 120Vac across the terminals to see if it runs. The thing you should pay closer attention to on this design pump is if the impeller has separated from the motor shaft. The 120Vac will run the pump motor though if applied to the two terminals.
How to remove cap off to get to the pump filter?
Answer Hello Carolyn. The filter cap 8181735 unscrews counterclockwise to remove from the pump. These can be very tight.
You said: "Do not try to turn the filter, just pull out the opening. This can damage the filter or the pump housing if you try to turn it." The problem is I tried to turn it and water came out of the seal. The filter not come completely out. Did I damage the pump? How do I know if its damaged?
Answer Hello Sue,
The way the assembly actually works is that the filter part itself swivels on the screw on cap. There are "tracks" that are plastic that the filter part meshes with to keep it upright in the pump housing. The swiveling cap which has the "O" ring on it, screws into the pump housing. When you unscrew the "trap" assembly, the water inside the pump and sump area will escape and run out. When you get to the end of the threads, the filter part of the assembly should slide straight out of the pump housing. This is the part that cannot be turned or the tracks, which are plastic, will be broken. If the filter part does not want to come out, you will have to force it as it is clogged with debris which will have to be removed for proper operation of the machine. If it has to be broken to be removed, so be it, as the unit will never work right in a clogged state.