Freezer is not keeping ice and items in freezer frozen all the time. Sometimes it is fine then others there is water in the ice bin and popsicles are thawed out. Other times things in frigerator will partially freeze. Compressor appears to be working as well as fans. We have cleaned out the coil.
Answer Hi Heather. Open the freezer door and feel the center divider facing. Is it too hot still ? If so then the condenser coils need blown out with compressed air. Make sure the cond. fan blade is clean along with the rear cover which directs the proper air flow. The compressor is not noisy is it ? Do you hear it clicking on and off loudly ? This is a sign of the compressor relay assy part # W10613606 needs replaced once you insure the compressor ohms out ok and the internal windings are ok and not shorted.Use a volt/ohm meter part #@ TJMA-DM1 to assist you in your diagnostics. Are you sure the evaporator fan is turning up to speed ? Part # W10128551. If all of this is good then you need to replace the cold control part # 67005335. Thank You.