The door to my Whirlpool oven does not catch and instead falls down. Is this part #AP3861923 Hinge-door, what I would need to replace in order to repair the door? If so, do I need to order a right and a left hinge or are they universal?
Answer Hello! Yes, these hinges are responsibe for holding the door up in the closed position. There are different hinges depending on the side you need and the spring type. You should remove your old hinge to physically inspect it. There should be two types. A white spring, and a light blue one. If your unit has white springs, then you need 9760572 for the left, and 9760571 for the right. If you have a light blue spring, the left one is 9760574 and the right one is 9760573. I hope this helps.