Is the size of the hook shown on your diagram the exact size of the hook? Also, is this hook compatible with my Matag Model RTD21E0CAL, DE89B?
Answer Roberta, the size of the hook is the exact size. The squares in the backdrop are 1". The left side hook 67043-5 matches your model. For the right side use part number 67043-6. Thanks!
Could you tell me how to disassemble hook (part # AP4081509)
from the shelf to which it is attached and how to attach the replacement hook (part # AP4081509) to my existing shelf
Answer XXX, First, Aree you sure you orderred the correct parts, The hooks are designated by side (rt of lft) and by bin size and location. The next check is the remove the bin, and check and make sure the mounting rivet 59920-17 is there and not missing( it is visible from the edge of the bin) You'll need to retract the the center pin by pressing in on it from the inside of the bin rail, until you can extract it with a pair of needle nose pliers, then carefully pry out on the remainder of the rivet. Then you will bw able to remove the P.O. hook from the bin. Reverse the procedure and you should be through. Thanks and Good Luck