How do you clean the drain from the washer drain to the pump? When the pump runs the bellows collapses!
Answer Hello Allen,
Remove the bottom front panel by removing the three screws across the bottom of this panel and the hose from the outer tub to the pump will have to be removed. Although you may have to remove the ball, It must be re-installed to protect the pump. Also, while you have the hose off of the outer tub, you should check up inside the hole for garments, (just in case). You can do this with an inspection mirror and a flashlight.
When I replaced the pump, the pump was off for 2 days and I had a grease like substance drain out of the large hose. Is that part of the ball in the hose or what?
Answer James, No, the grease substance would not be from the check ball in the tub to pump drain hose. The substance is most likely a accumulation of softner, body oils, and chemicals, in the bottom of the tub and hose. You may want to clean the washer tubs using W10135699 Affresh Washer Cleaner, to reduce or eliminate the build up. Thanks
Where is the drain hole located ?
Answer Hi Cheryl. The tub has a drain hole at the 6;00 position. It has a sump hose that connects from there to the pump intake. It is part # 8540012. Make sure it is clear. Then you need to clean the pump and make sure the drain hose is not clogged also. The pump is part # W10130913. If the impellor is loose on the shaft of the pump , you will need to replace the pump. Thank You.