So is the hose drain assembly one complete part or is there two different parts of the hose? Including the bucket assembly or is there a separate external hose to purchase? If so, is there a proper video for this particular assembly? The one that you have with the model # is the wrong video. Thanks.
Answer Hello Glenn! The drain hose, W10189267, is one whole assembly. Unfortunately, we do not have a different video available for this part. You'll need to disconnect the power to the washer. Access the back of the washer, release the clip securing the white housing to the back panel, lean the washer back, access where the hose attaches to the pump, remove the hose from the pump, remove the clip from the frame leg, install new part in reverse order. Hope this helps you.
How can I get a longer drain hose?
Answer Kenneth, you can extend the drain hose by four feet using extension kit part number DRNEXT4. Thanks!
The video was not my model on replacing the drain hose.
Answer Hello John,
We apologize for the fact that the video did not match the unit in your home. The units body will need to be removed to complete this repair. Once removed, disconnect the drain hose from the drain pump and remove the screw retaining the plastic part to the back assembly. The drain hose will come right out at that point. The new one is installed in the reverse order. Don't forget to reconnect the lid switch diring the units' reassembly.