The video was not my model on replacing the drain hose.
Answer Hello John,
We apologize for the fact that the video did not match the unit in your home. The units body will need to be removed to complete this repair. Once removed, disconnect the drain hose from the drain pump and remove the screw retaining the plastic part to the back assembly. The drain hose will come right out at that point. The new one is installed in the reverse order. Don't forget to reconnect the lid switch diring the units' reassembly.
How do you seprate the drain hose from the inner hose that is attched to the white bucket?
Answer Hello Chuck. Sorry, there is no way of taking the hose W10189267 off the white junction box. You need to remove the junction box from the washer.
how do you remove the white plastic holder of this hose assembly from the rear panel
Answer David, the component is referred to as a "drain hose and bucket assembly " To remove the drain hose bucket: a) On the outside of the rear panel, squeeze the locking tabs on the drain hose bucket, and push the tabs out of their slots. b) Lift the two locking arms on the bucket
to release the tabs. c) Open the bucket sections and remove the drain hose."