The basket does not spin.
Armando for Model Number WTW6600SW1
Answer Hello Armando. You need to check and see if something is stuck between the inner and the outer tubs on the unit. You need to remove the inner basket to check this. If not, and the basket is not spinning by hand, you may have bad bearings and need to replace the outer tub assembly.
In the spin cycle, the washer makes a loud noise like a jet engine taking off. It all still works, just noisy in spin cycle.
Thomas for Model Number WTW6700TW1
Answer Hello Thomas. Based on the information you provided, it sounds like the bearings are bad and you will need to order and replace the outer tub assembly W10193886 on the unit.