Shaft on motor will turn, but auger in ice bin will not. Looks as though the bin is not sitting all the way on motor shaft. What can be stopping it from going all the way down, so it will turn auger to dispense ice?
You will want to check to make sure that the shaft of the that comes from the motor to the ice bin is not stripped at the top. Also make sure that it is down far enough so that it will seat properly. To get it to go lower you can tap the top of it with the blunt end of a screwdriver. You will want to make sure that it is not down too far and check to make sure that the top is not rounded off. If it is then you will need to replace the shaft 2188917.
My ice maker started only dispensing crushed ice rather than cubes, which we prefer. It keeps getting clogged and I have removed the ice container and cleaned the clogged ice out several times. Once it clogs, no ice will dispense. Is there something wrong with the blades? Do I need to purchase an entire ice container unit?
Answer Hello C.J.,
The lever on the bottom side of the crusher flips the ice diverter out of the way so the cubes can go around the blades instead of getting crushed. There is a solenoid in the back that the end of this arm sticks into. If it is not positioned properly or the solenoid is in the up position when the bin is installed into the unit, it will not actuate the arm and crushed ice will dispense. If the solenoid is not actuating and is in the down position, it could be frozen. Blowing a hair dryer toward it for about 15 minutes will thaw it out to see if the solenoid is still operational. If it is and this restores operation, look for an air leak around the ice door or door seal since moisture from room temperature air will condense on the metal parts of the solenoid. If it doesn't correct the issue, look for voltage at the solenoid with the door switch taped down and cubes chosen and the dispense button pressed. If voltage is present, replace the solenoid. If no voltage, check in the dispense area for a defective micro switch or micro switch holder.
Does the ice container assembly include the auger and blades?
Answer Hello Buddy! Yes, the ice container 2317251 is the complete assembly and will include the auger and blades. Thanks!