Do you ship to Israel?
Answer Hello Tuvia. Unfortunately, we are unable to ship outside of the US or Puerto Rico at this time. We will need a US physical address to ship parts to.
why don't the arm drop when it goes up
Answer Rodney, The bale arm should not stop or stay up unless there is an issue in the control module. The arm should cycle up, then cycle down as the rake arm rotates at least until there is plenty of ice in the bucket.