tHE LOCK ON MY OVEN DOOR WAS STUCK. I RESOLVED THAT PROBLEM BUT NOE THE LATCH WILL NOT RETRACT AND I CANNOT CLOSE THER OVEN DOOR.i HAVE UNPLUGGES IT AND THAT DID NOT RESET IT
Answer Jackie, You will need to do one of two things, a) program the clean cycle waiit a couple of minutes, then cancel the cycle, hopefully the motor will retract back to it's unlocked position. Otherwise, you will need to raise the cooktop and access the latch assembly and uninstall it, until you can test the switch circuits and motor, or replace it. Thanks and Good Luck
How can I release the oven door lock? It appears to have locked as we were replacing the glass top. It is F9 warning. We may have solved the problem but it may flip tight on us.
Answer Robert, if you were able to manually unlock the door and now have the F9 fail code. You can try unplugging the power cord or turn off the breaker for a few minutes and power it up again. Program a self clean cycle and cancel the selection after a few minutes. The control board constantly looks for a proper circuit on the latch switch and will usually run the motor until it finds the proper circuit. Good Luck!