My washer door will not unlock.
Answer Hello Jamie. Unplug the unit for about 30 minutes and then reapply power and see if the unit unlocks. If not, then either the control board or the lock assembly is bad. If you hear it trying to unlock, but does not, replace the lock assembly. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
OK How do I lift or remove the top body housing to R / R the lock switch assy. for the lid The grey plastic piece that breaks on everyone has broke. Next Question Why has there not a recall ben issued for this problem after all it is safety lock? Please e mail your response. Thank You.
Answer Hello Jim. To install the new latch you will need to raise the main top by releasing the spring clips on both side of the front between the main top and the front panel. You will also need to raise the console which you will use a flat blade on either side under the endcaps to release the spring clip. Lift the console. Disconnect the wiring of the latch and take the screws out of the old latch that are holding it in place. Install the latch in reverse order.