we replaced the latch on our washer and It still won't lock I hear a series of clicks but not the loud click where the lock engages. the door strike is ok
Answer Connie, Check and loosen the mounting screws on the front panel. You may have over tightenned them and distorted the latch assembly. You'll also want to check the door assembly and front panel, to ensure for a proper alignment for the strike to enter the latch assembly and make sure the door or font panel are not "sprung". You'll also want to conduct the diagnostic and test modes to verify the operation of the machine and control.
My washer will go through all the normal clicks when I turn it on except the loud click that locks the door. Do you know what part I need?
You will want to do a access the tech sheet which is inside unit and run a diagnostic which will tell you what is happening. It may be a faulty door lock or it may be a bad control board.