My dryer drum doesn't turn. Tech played with the display and ran some electronic test. He said the CCU went, but that doesn't seem right. The top dryer worked properly and the bottom one makes noise like something is happening, I think it heats but doesn't turn. Could the tech be right?
What will need to be determined is whether the motor is running. If you turn the unit on and disconnect the vent from the back. If air is blowing out then the motor is running. This would indicate that maybe the belt has broken or the rollers seized up. If it is not blowing then this would be a indicator that the CCU is bad.
Lower dryer will not start. All lights on panel light up and function properly except for the start button. After several attempts dryer started and once we opened door to put clothes back in, it would not start again. Upper unit works fine. Any suggestions? Thanks
Answer Steve, you most likely have a defective 31001658 Console w/Membrane Panel. You can try this first, remove the console and disconnect the key pad ribbon(s) from the control board. Clean the insertion end of the ribbon with rubbing alcohol, and allow it to evaporate. Reinsert the ribbon back into the control make sure it's in as deep as possible and fits tight. If the problem persists replace the console assembly.