Motor

Chuck S. for Model Number Whirlppol Refrigerator GS6NVEXSL01 ice dispenser motor number 2252130

Answer Disconnect the unit from the electrical supply. To remove the motor: a) Open the freezer door. b) Remove the ice container from the freezer door. c) Remove the two screws from the motor housing cover, located under the bottom of the inner door panel, (You may need to lay in the floor and look upward inside the door to see where they are), and remove the cover. d) Disconnect the harness connector from the motor terminals. e) Remove the four screws from the motor bracket and allow the motor to drop down. f) Pull the hex drive shaft out of the motor. To re-install the motor: a) Remove the two screws from the hex drive shaft coupling holder and remove the coupling assembly. b) Install the hex drive shaft in the motor as far as it will go. c) Slide the new motor assembly back into place in the freezer door and mount it with the four screws you removed earlier. Make sure that the top of the hex drive shaft, spring, and pin are through the hole in the ice container plate. NOTE: On 2002, and later models, the pin is not used. d) Plug the harness connector into the motor. NOTE: The connector is designed to fit only one way on the motor terminals. e) Position the motor housing cover so that the raised center faces the motor, and mount it in place with the two screws you removed earlier. f) Make sure that the spring and pin are in the center hole of the hex drive shaft, and that the bearing and seal are properly positioned on the coupling, as shown.g) Position the coupling assembly over the spring-loaded pin, then push down on the coupling and align it with the top of the hex drive shaft. Secure the coupling assembly with the two screws you removed earlier. h) Replace the ice container on the freezer door plate. NOTE: The coupling in the ice container does not have to align with the coupling on the end of the hex drive shaft when the ice container is installed. They will engage as soon as the ice dispenser is activated. At that time, the motor will turn, and the spring-loaded coupling on the end of the hex drive shaft will pop up and engage the ice container coupling (you will hear a “snap” when the coupling pops up and engages). 

Chuck for Model Number Whirlppol refrigerator GS6NVEXSL01

Answer Disconnect the unit from the electrical supply. To remove the motor: a) Open the freezer door. b) Remove the ice container from the freezer door. c) Remove the two screws from the motor... more housing cover, located under the bottom of the inner door panel, (You may need to lay in the floor and look upward inside the door to see where they are), and remove the cover. d) Disconnect the harness connector from the motor terminals. e) Remove the four screws from the motor bracket and allow the motor to drop down. f) Pull the hex drive shaft out of the motor. To re-install the motor: a) Remove the two screws from the hex drive shaft coupling holder and remove the coupling assembly. b) Install the hex drive shaft in the motor as far as it will go. c) Slide the new motor assembly back into place in the freezer door and mount it with the four screws you removed earlier. Make sure that the top of the hex drive shaft, spring, and pin are through the hole in the ice container plate. NOTE: On 2002, and later models, the pin is not used. d) Plug the harness connector into the motor. NOTE: The connector is designed to fit only one way on the motor terminals. e) Position the motor housing cover so that the raised center faces the motor, and mount it in place with the two screws you removed earlier. f) Make sure that the spring and pin are in the center hole of the hex drive shaft, and that the bearing and seal are properly positioned on the coupling, as shown.g) Position the coupling assembly over the spring-loaded pin, then push down on the coupling and align it with the top of the hex drive shaft. Secure the coupling assembly with the two screws you removed earlier. h) Replace the ice container on the freezer door plate. NOTE: The coupling in the ice container does not have to align with the coupling on the end of the hex drive shaft when the ice container is installed. They will engage as soon as the ice dispenser is activated. At that time, the motor will turn, and the spring-loaded coupling on the end of the hex drive shaft will pop up and engage the ice container coupling (you will hear a “snap” when the coupling pops up and engages). 

Robert for Model Number GD5NHAXSB00

Answer Hello Robert, Your dispenser motor runs off 12vdc coming off the board. If you are only getting 7 vdc then you do not have enough power coming to the motor to turn it. If you check connector P2 across pins 1 and 2 of the dispenser control that is under the motor you should have 12 vdc at this point. If not then you have a bad control. 

Bill G for Model Number KSCS25FTSS02

Answer Hello Bill, There would not be 120vac to the dispenser motor. This is a DC motor and should have 12 vdc across the red/white and brown/white. When you check you should have dispenser board and user interface connected, push in on the dispenser lever. If you still do not have the 12 vdc then you would want to check the control under the motor at connector 6 for 12 vdc. 

Michael for Model Number GS6NBEXRB01

Answer Hello Michael. Disconnect the unit from the electrical supply. To remove the motor: a)Open the freezer door. b) Remove the ice container from the freezer door. c) Remove the two screws from the motor housing cover, located under the bottom of the inner door panel, and remove the cover. d) Disconnect the harness connector from the motor terminals. e) Remove the four screws from the motor bracket and allow the motor to drop down. f) Pull the hex drive shaft out of the motor. To reinstall the motor: a) Remove the two screws from the hex drive shaft coupling holder and remove the coupling assembly. b) Install the hex drive shaft in the motor as far as it will go. c) Slide the new motor assembly back into place in the freezer door and mount it with the four screws you removed earlier. Make sure that the top of the hex drive shaft, spring, and pin are through the hole in the ice container plate. NOTE: On 2002, and later models, the pin is not used. d) Plug the harness connector into the motor. NOTE: The connector is designed to fit only one way on the motor terminals. e) Position the motor housing cover so that the raised center faces the motor, and mount it in place with the two screws you removed earlier. f) Make sure that the spring and pin are in the center hole of the hex drive shaft, and that the bearing and seal are properly positioned on the coupling, as shown.g) Position the coupling assembly over the spring-loaded pin, then push down on the coupling and align it with the top of the hex drive shaft. Secure the coupling assembly with the two screws you removed earlier. h) Replace the ice container on the freezer door plate. NOTE: The coupling in the ice container does not have to align with the coupling on the end of the hex drive shaft when the ice container is installed. They will engage as soon as the ice dispenser is activated. At that time, the motor will turn, and the spring-loaded coupling on the end of the hex drive shaft will pop up and engage the ice container coupling (you will hear a “snap” when the coupling pops up and engages). Hope this helps! 

M.d.rit for Model Number GS5SHAXNB01

Answer M.D., Based on the model number you supplied, once you remove the ice bin from the inner freezer door panel, you will need to find the access panel on the bottom of the dispenser"bump out" on the doorliner and remove the two screws holding it in place. once you removed the panel, you'll need to disconnect the wire harness connector from the motor and remove the four(4) screws holding the motor bracket to the door liner assembly. We would be happy to send you service information with photos, but you forgot to attach an e mail address.