When I select ice cubes on the door control I get ice cubes and when I select crush ice I get cubes.
Answer Wayne, Your refrigerator has a reversible auger motor 67003226 when the motor runs in one direction it dispenses cubes. When crushed ice is selected, the motor reverses and moves the cubes through the chopper blades and crushes the ice. The motor is not reversing and needs to be replaced.
My ice maker is working just fine producing enough ice, however when it comes to dispensing ice it would dispense cubes but not as crushed. When I try to dispense crushed ice, I hear motor spinning, but it feels like there is no enough power to deliver crushed ice. When I reverse it back to ice cube delivery it would deliver just fine and when I go back to crush mode again, it would deliver just a little of crushed ice perhaps just for one cube of it. Does it sound like the motor needs to be changed? Thanks
Answer Sam, Yes the auger motor 67003226 could be the issue. You should check and make sure the drive yoke 10114901 and nut M0223101 are tight on the motor shaft, and not "slipping" on the shaft. Then you'll need to check the voltage at the auger motor to determine if you have a faulty motor or HVCB dispenser board or wiring issue. Check for 120 VAC across the orange and white wires at the motor, on the Cubed Ice selection Then test for 120 VAC across the blue and white wires in the Crushed Ice selection if the voltage is present on both tests replace the auger motor. If the voltage is incorrect, check for loose wire connections and replace the dispenser control board 67003817.