Lately, if I do heavy loads with several towels, the washer struggles during the spin cycle and won't complete it. Is this because the motor drum is starting to fail?
Answer Hi. A couple of issues can be the reason. First if the door lock part # 8182634 is not recognizing the door closed then it will not allow the high speed spin. If the pump part # DC96-01414A impeller spins loose on the pump motor shaft then it needs replaced. Remove the pump intake hose and output hose. Clear all debris. Use a shop vac and towels to clean up the water. If the pressure switch does not sense a empty tub then it will not allow spin as well. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Thank You.
Is there any way to verify if I have a bad motor (this one) for my MAH9700AWW other than replace? Can I hotwire it and if so what voltages? Everything else seems to work I just get no spin and no error codes. The tub spins fine. I hate to replace the motor only to find the control board was not sending the right power or something like that. TIA
Answer BigMontana, You'll need a multimeter to check resistances at the CN9 and CN8 connectors at the main control board. Unplug the CN9 connector from the control board and check: pin1 to pin2, pin1 to pin 3, and pin2 to pin3 You should have the same resistance reading on all 3 tests(approx. 3-5 ohms) disconnect the CN8 connector from the control board and check : Orange to all wires in the connector should have infinite resistance. Blue to Pink should have 4.7 ohms , Red to Pink 4.7 ohms , Red to Blue 9.6 ohms. If all your resistance readings are in range, your motor and wiring is OK, and you'll need to replace the main control board. Good Luck and Thanks