Whirlpool ice dispenser mtr pn 2315547. I just purchased a new motor & its not working. How do I trouble shoot? Do you have a schematic with pin-out power connection diagrams I can test with a meter? Ive got 115V at the connector, wires Grey + Brown & White, & seem to have 115V at most other wires too. What motor pins can be tested w/ 115V to insure motor works.
Answer John, You didn't supply a model number for your refrigerator. So here are some basic checks at the dispenser motor "To check voltages* at the motor for crushed or cubed ice operation: 1. Open the freezer door and remove the ice bucket from the door. 2. Tape the door switch closed. *Voltage readings may vary, depending on the supply voltage, and the type of test equipment being used. * NOTE: When you are instructed to make a reading at the motor connector, press the tips of the red and black test leads into the indicated harness connector slots so they touch the bare metal wire connectors. Reach around the front of the door and press the ice dispenser lever to activate the dispenser switch. 3. Press the Unlocked button on the ice and water dispenser front panel. 4. Touch the AC meter test leads to wire harness pins 3 and 5, then press the ice dispenser lever. The meter should read 115 VAC. 5. Touch the DC meter’s black test lead to wire harness pin 6, and the red test lead to pin 7, then press the ice dispenser lever. The meter should read +115 VDC ±10%.
6. Press the Crushed ice button on the ice and water dispenser front panel. 7. Touch the DC meter’s black test lead to wire harness pin 1, and the red test lead to pin 2, then press the ice dispenser lever. The meter should read +115 VDC ±10%. 8. Press the Cube ice button on the ice and water dispenser front panel. 9. Touch the DC meter’s red test lead to wire harness pin 1, and the black test lead to pin 2, then press the ice dispenser lever. The meter should read +115 VDC ±10%. 10. Remove the tape from the door switch." Also check and make sure the motor is not frozen, due to a sticky dispenser flapper or void in the door insulation. Thanks and Good Luck
I replaced the ice dispenser motor on my whirlpool last march, it has stopped working again. Is this normal for this type motor?
Answer Hello JBW. If there is power going to the motor, but the motor does not run, you will need to replace the motor W10271509. It is not a common thing for the motors to go out, but some do fail. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html