MY MAYTAG WASHER DOES NOT AGITATE AND MAKES A LOUD GRINDING SOUND BUT DOES SPIN OUT. WOULD THIS PROBLEM BE THE GEARCASE?
Answer Hello Keith! You will want to look inside the agitator, the agitator dogs might have stripped and no longer agitates. The kit is part number 285811, we also have a video listed so you can check your parts before ordering. Thanks!
I have another question about the washer. It agitates when it goes into the spin cycle. I took the gear case apart and there is nothing that I can see wrong with the gears or shaft. What does the neutral drain switch do inside the gear case? Is this what causes the machine to go from drain to spin to wash etc? Thanks Don
Answer Hello Don. The way the unit goes into spin cycle is the motor reverses on the washer. Then the paw arm in the kit places the gears into spin mode. If your washer is draining, it is reversing. If it is not the motor is not reversing. If it is reversing, then you need to replace the gear box and not just the kit. This way the seals are new on the unit as well.