I have an electric Whirlpool Continuous Clean built in oven Model #RBI20PXK. The upper element does not work when baking, but does when using broil. What element do I need?
Answer Brenda, You probably don't need either element. The issue is most likely in the oven selector switch 310866 or a loose or damaged wire. On the bake setting, the selector switch provides 120 VAC to the broil element to maintain an even bake temperature and browning to the articles in the oven. The switch is the likely issue since the bake and broil elements work in normal settings.