This part of my oven does not light up but the oven works. Can this part be returned if it is not what I need?
Answer Yes, you can send back the part, but you will be responsible for return shipping. Here is a link to our return policy for further details: http://www.appliancepartspros.com/customerservice/returns.aspx . Hope this helps!
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My oven works fine but the display doesn't. I've replaced the oven control board but it still doesn't work. I then replaced the board, relay and still the display doesn't work. What can I do?
Answer Hello C.J.,
This sounds like the J1 harness is bad. You need to pull the J1 harness off of the display board and check for 12Vdc from terminal 1 to terminal 2 on the harness. Then test for 20Vdc from terminal 3 to 4. If these voltages are not there, verify the issue from the relay board. If the voltages are at the relay board, the harness has failed. If not, you have received a bad relay board. If the voltages are everywhere they should be, you have received a bad display board.