I am replacing the oven door handle that I purchased from your company. It did not come with instructions. Can you tell me how to do that or tell me where to find the instructions?
Answer Hello! You will need to remove the door from the oven. Disassemble the door to access the screws for the door handle. , you will need to determine how to remove the door on the model number you are working on. If you open the door to the first stopping point, some oven doors will lift off the unit in this position. On other models, you will see clips on the back of the hinge toward the opening where the hinge enters the range. If yours is like this, you will open the door all the way open, then pull the clips down until they stop and lock in place. Then close the door to the stopping point and lift the door off the range. If your door does not lift off, and it does not have the clips, then you will open the door all the way open. You will see a hole in the hinge at the bottom of the door. You will insert a pin or nail into that hole and close the door to the stopping point. Then you can lift the door off the unit. Once the door is removed, you will lay it on a soft surface and disassemble the door. Pay attention and make notes if needed for reassembly of the oven door.
The stove door would not unlock after running the self cleaning. Now the door does not lock to do the self cleaning.
Answer Hello Ray. You will need to replace the control board and the lock assembly to properly repair the unit. I have just replaced the lock assembly on some before, but usually it shorts the board when it fails.