The control panel went blank after my wife had her annual Christmas cookie marathon. I suspect it might be the thermal fuse similar to the one I was directed to on your website. When I entered the Whirlpool model number to check compatibility, a red message appeared that indicated that it was not. Do you have a thermal fuse that is for our oven?
Answer Hello Norm,
Once again, we have to apologize for the compatibility tool. Please disregard it as it is still in work and is not recognizing all of the model and/or part numbers. There are actually two styles of these fuses. One has two flat connectors and the other has a hook on one end. You would need to order the one needed as per the style in the unit originally. Thermal Fuse with Hook On one End & Flat Terminal On Other Use 4456654. For Thermal Fuse W/Flat Term On Both Use 4451042.
Recently, when heating the oven there is a strong gas odor that fills our kitchen and is very noticeable. I believed it was caused by a bad ignitor, however I can see both top and bottom heating elements glowing. Now the oven will not heat at all, whether in broil, convection, or any other mode. The ignitors glow, but nothing happens. What part can I replace to fix this? Thank you
Answer Hello Mark,
The ignitors will have to turn almost white hot to pull enough current to open the gas valve. It sounds as though the ignitors were getting weak which caused the gas smell. I would use a clamp on ampmeter TJCL1100 on one wire to the ignitor and make sure they are pulling from 3.6 to 3.9 amps of current. This holds true for both the bake and broil ignitors 9753108. If the proper current draw is not there, the ignitors have broken down in resistance and will require replacement.