Is part number W10199915 intended as a "fix" for a problem? My freezer side seems to have an issue with icicles now so I looked and found another person with a similar issue and one suggestion was to purchase this part.
Answer Hello Kevin,
There was a serious issue caused by the defrost pan assembly. As long as the unit is properly leveled, the part W10199915 will probably correct the issue. Just make sure all of the screws are re-installed as they are hard to line back up. Without all of the screws, the icicles will persist and most likely become worse. Also make sure no water can stand in the clear tube. Water standing in the tube contribute to the issue in addition to causing other issues such as water in the floor.
It says this part is out of stock; then under that, it says that it usually ships in 5-6 days. What does this mean?
Answer Hello Frank! The drip pan W10199915 is out of stock at this time. Out of stock items typically ship out (once ordered) within 5-6 days if the manufacturer does not expect any delays. I hope this clears up any confusion. Thanks!