Hi, My dishwasher is running but using the RINSE cycle only, the NORMAL & HEAVY DUTY cycle not working. I check the electronic control board & user interface its look good no sign of burn. is the problem on the touch pad? please reply so I can order the exact part. Thank You
Answer Hello Jes,
You should put the unit into the diagnostics mode to check for fault codes. The unit is put into diagnostics by pressing "Heated Dry ? Normal ? Heated Dry ? Normal" in less than 6 seconds while the unit is in standby. This is all explained in the tech sheet located in the plastic bag fastened to the inside of the kick panel. If the unit will not go into the diagnostics mode, the control has an issue. Let us know if it is missing and we will send a copy to your e-mail address.