it seems that the previous people had the same questions. My ribbon has a big (about 1 1/2 inches) brown spot with a white y in the middle is this the trouble and can i just purchase the ribbon or do i have to buy something else and what would that be.
Answer Dennis, Discoloration or marks on the ribbon can occur, but don't usually affect the operation of the keypad circuits. It's the creases, and sharp bends or twists in the ribbon, or a break down in the tracer inside the ribbon that causes the issue. You didn't mention an issue, but presumably you can't program a cycle or there are cycle or option lights that remain on. You will need to order the complete control panel/key pad assembly W10235721 in order to solve the issue. there are no individual parts available in most if not all instances.