Hi. One day my oven touch pad worked, Next day for no reason it is totally dead, none of the touch buttons work, but the clock is displayed, but I am unable to change the time. Can you tell me what part I need to order? Thank you so much for your help.
Kelly for Model Number JES8850BAB
Answer Hello Kelly. Based on the information you provided, it sounds like the control panel is bad and will need to be replaced on the unit. Make sure the control is not locked. To lock the control and door:
Press the Back and Enter pads at the same time, holding for
three seconds or until CONTROL LOCKED appears in the
display.
To unlock the control and door:
Press the Back and Enter pads at the same time, holding for
three seconds. UNLOCKING DOOR will appear in the display
when the control and door are unlocking.