My dishwasher is only a year and 1/2 old and I hear the motor running but no water is entering. What could be the problem?
Answer Hello Bob. Check for power to the water valve. If none is there check for a stuck float or bad float switch. If there is power and no water, replace the valve. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
The dishwasher starts in short cycles then cuts off. It runs about a minute at most. The water will not drain out. The disposal works fine. I suspect something may be clogged but I don't know what.
Answer Joyce, Since the dishwasher wont wash, and it won't drain, the issue may be elsewhere in the machine. The washer pump/motor 6-919922 and drain pump 6-917641 are separate components and we wouldn't expect both to fail at the same time, even if they were clogged. You may want to check the electrical connections in the junction box in the front behind the lower access panel, then conduct the manual and automatic test modes listed in the tech data sheet in the envlope taped to the back of the kick plate. The tests will give you a better idea of where to start.
My dishwasher does not clean well it 4 years old.
Answer Hello John. Based on the information you provided, you will need to check the water level inside the unit and make sure it is filling up to the bottom of the heater assembly. If not, then the water valve 6-920534 could be bad on the unit. If the water level is good, try cleaning the filters under the spray arms inside the unit with dishwasher magic TJ104. Hope this helps.